The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please send me a personal message regarding wholesale prices and availability. Not all styles and colors are available for wholesale.
To keep your handmade leather earrings and accessories in great condition it is best to hang them up or lay them flat for storage.
Most products can be wiped clean with a damp cloth but be careful because water can discolor some lighter leathers. The suede earrings can also be discolored with water so care should be taken. For most cleaning needs, a slightly damp Magic Eraser will be sufficient- even on suede.
If an earring gets bent, it can be flattened with a barely warm iron by covering the earring with a cloth or towel and lightly steaming the leather part of the earring (avoiding the hooks) to flatten it.
A WORD ABOUT CUSTOMS AND VALUE ADDED TAXES
http://www.dutycalculator.com/ (For your information.)
Each country has its own import regulations based on the value and type of item you are purchasing. These thresholds vary enormously and can add from 5% to 20% of the value of the item you are purchasing. It is the purchaser who is responsible for paying these taxes and duties. You would normally pay these taxes on imported items you buy in a local store, but these will have been factored into the price already.
In this case, you may pay the VAT directly to the Customs Office or at the local post office when you collect your item. In some countries, "handling fees" are charged by your local postal service.